- Acknowledge the receipt of suggestions within 48 hours.
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Use topics or themes to spark ideas on the area you would most like to
improve – whether cost savings, quality, productivity, work flow, revenue
or employee morale.
- Appoint someone to oversee the Lightbulb to ensure it is running as agreed.
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Communicate regularly with staff about the Lightbulb.
Give feedback about individual suggestions in private, especially if the idea
is rejected.
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Clearly define the rewards offered for suggestions made as part of the Lightbulb
up front. This can include company branded merchandise, lunch with a manager
or employee of choice, a quarterly or annual award dinner, or points towards
products or shopping vouchers.
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